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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KOSTRZEWA products

The group "New Technologies" offers for review the products of the plant KOSTRZEWA: pellet and wood boilers, burners, pellet bins, boiler strapping, spare parts
  • Agro-pellet boilers KOSTRZEWA
    Agro-pellet boilers
    Farmer Bio, etc.
  • Eco boilers KOSTRZEWA
    Eco boilers
    Twin Bio, etc.
  • Mini boilers KOSTRZEWA
    Mini boilers
    Compact Bio, etc.
  • Spare parts KOSTRZEWA
    Spare parts
    CTZ-01, CT-3, etc.
  • Compact boilers KOSTRZEWA
    Compact boilers
    Compact Bio Luxury, etc.
  • Low-power boilers KOSTRZEWA
    Low-power boilers
    Mini Bio, etc.
  • Universal boilers KOSTRZEWA
    Universal boilers
    Pellets 100, etc.
  • Indoor boilers KOSTRZEWA
    Indoor boilers
    Mini Bio Luxury, etc.
  • Adjustable boilers KOSTRZEWA
    Adjustable boilers
    Pellets Fuzzy Logic 2, etc.
  • Pellet bins KOSTRZEWA
    Pellet bins
    286L, 203L, etc.

NEW TECHNOLOGIES GROUP

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